UQG Optics

WEBSITE                                                                                                                                                                                                                                                                          While every attempt has been made to verify the source of information, no responsibility is accepted for the accuracy of data. The material displayed on our site is provided without any guarantees, conditions or warranties to its accuracy.  We reserve the right to withdraw or amend the website without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.  Our site must not be misused knowingly by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. This is a criminal offence under the Computer Misuse Act 1990.                                                                                                                                                                                                                                                                                                                 

QUOTATIONS/PRICES                                                                                                                                                                                                                                            Quotations are exclusive of VAT, import/export taxes, local taxes or any other charges which may be levied. Quotations are valid for 90 days.

ORDERS                                                                                                                                                                                                                                                                                All orders must be in writing (email included) and all university orders must have an official university purchase order. We have the right to refuse an order. All orders accepted by us will be then contracted to our terms and conditions. Any orders which have had a price change due to unforeseen circumstances, have the option to be cancelled. If you cancel your order after submitting the purchase order when no change by us have been made, it is down to management discretion that a charge might incur.

CUSTOMER DRAWINGS                                                                                                                                                                                                                                                    We will only use drawings/specifications from the customer to which we will offer a quotation on. If there are any changes to the drawing, we must be notified and a new quotation will be issued. We will not accept the responsibility if the drawing is incorrect and the product is in process or has been made.

DELIVERY DATES                                                                                                                                                                                                                                                                  A delivery time scale will be given at the time of quotation and are from payment or if you have a credit account from receipt of purchase order. These dates are non contractually binding and are estimates. We will make every effort to be accurate but there will be some occasions this maybe delayed due to unforeseen circumstances beyond our control. 

PAYMENT POLICY                                                                                                                                                                                                                                                          Customers without a credit account must pre-pay for the goods before production starts, production commences when we have received payment. Credit account holders pay via invoice at an agreed time between themselves and UQG. We will not accept future orders if any monies are unpaid after 90 days from invoice date. We also will reserve the right to seek recovery any monies unpaid after 120 days from invoice date through a collection agency and/or small claims court. In such circumstances, the customer will be liable to cover the costs of any administration or court fees. We reserve the right to cancel any credit accounts.

SHIPPING POLICY                                                                                                                                                                                                                                                              We have the right to change the courier and prices at any time. The charges for the shipping of your order is based on the weight/size of your product/s and location. Before the final checkout page & on quotations this charge will be shown. We will not take responsibility of lost goods if we can obtain a proof of signature that the goods have been delivered. If the customer has used their own courier, it is up to the customer to investigate any issues with the delivery.